Josh Brown, founder of PowerDMS, identified the need for paperless policy and procedure management and wrote the original code for what is today the PowerDMS software while working in IT at the Hernando County Sheriff's Office.
“When the Sheriff’s Office sought accreditation, I saw an opportunity to solve a business challenge,” said Brown. “The process was extremely paper intensive. I couldn’t believe how many filing cabinets were being brought in while at the same time we were trying to go paperless.”
Three months later, he had completed development on a product with the ability to capture electronic signatures—a user experience, despite years of updates and upgrades, that is still alive in its pioneer form.
“The software was very simple at first but did that one thing well, and that was all it took,” he says. “There are a few remnants left of my original code. It’s fun to know it’s still there.”
Today, PowerDMS is a software-as-a-service (SaaS) company providing 2,800 customer organizations and 417,000 end users with a software solution to manage crucial documents and industry standards, helping increase quality while reducing risk and liability.The majority of its customers are in high-trust industries such as public safety, government, and healthcare.
"PowerDMS has a specialized toolset for document control needs that provides revision tracking, lifecycle management, and distribution capabilities," Brown explained. “As a SaaS company, organizations rely on us to maintain their most important documentation. We make sure it’s backed up securely, available anywhere, at any time and highly resilient. It’s a huge responsibility and one we don’t take lightly.”
Brown's advice for aspiring entrepreneurs is to read the E-Myth and Built To Sell.
"There are no one-size-fits-all situations so know your strengths and weaknesses," he said. "By doing this, you’ll be able to build the team you need to fill in the gaps. Also, know your capacity. The entrepreneurial journey is one of taking off hats and empowering others. Understand the value of persistence. PowerDMS has been a 17-year journey. I’ve constantly been learning and adjusting. You need to accept that often there is a better way to do something."